Frequently Asked Questions
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What is the best way to book a room at Indian Wells Resort Hotel?
Booking directly on our official website ensures you receive the best available rate, no hidden fees, and access to our most flexible cancellation policies.
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What is your cancellation policy?
Cancellation policies vary by rate and date. Direct bookings typically offer the most flexible terms. Please review your confirmation email or contact us for details.
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What are your check-in and check-out times?
Check-in begins at 4:00 PM and check-out is at 11:00 AM.
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Is identification required at check-in?
Yes. A government-issued photo ID and the credit card used for booking are required.
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Do you offer WiFi?
Yes. Basic WiFi is included in the resort fee.
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Is there a pool?
Yes, we have a sparkling outdoor pool perfect for relaxing in the desert sun.
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Do you have on-site dining?
Yes. Enjoy dining options including our signature restaurant and on-site lounge. Visit our Dining page for menus and hours.
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Is parking available?
Yes we offer complementary on-property parking for hotel guests.
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Do you offer an airport shuttle?
We do not offer airport transportation; however, rideshare and taxi services are readily availablein the area.
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Do you provide transportation to local golf courses?
Yes. Guests enjoy free shuttle service to and from Indian Wells Country Club as part of theresort fee.
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Are tennis courts available to guests?
Yes—complimentary access is included in the resort fee.
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What activities are available nearby?
Indian Wells and the surrounding Coachella Valley offer hiking, shopping, dining, events, museums, and world-famous golf. Visit our Explore page for inspiration.
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Do you offer ADA-accessible rooms?
Yes. We offer ADA-compliant rooms and features. Please select “Accessible” when booking or call us for assistance.
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Do you have meeting and event space?
Yes, please visit the Meeting page for more information.